Rehman Travels

COMPANY PROFILE	Back to home page
Rehman Travels & Tours (Pvt) Limited founded in 1992, is one of the most established and prominent travels agencies in Pakistan. Incorporated under the companies Act VII, the company head office was originally located in Islamabad. In the subsequent years, the company opened office in Peshawar as a branch. All Two branches are accredited by the Pakistan International Airlines (PIA) as a PSA and are authorized to carry revenue documents from all airlines. Mr. Abdul Rehman Khan the Founder of the company is engaged in the business round the clock. As Chief Executive of the company he carefully puts efforts to provide best services to the clients. Rehman travels therefore most reputable Travel agency in Pakistan. Mr. Abdul Rehman Khan having more that 20 years vast experience in travel filed. Furthermore, his energetic & tireless involvement in the business is the key to the success of the Rehman Travels (Pvt) Ltd.

COMPANY MISSION & POLICY
In a highly competitive airline industry, we distinguish ourselves not by promising the cheapest travel arrangements, but more importantly by ensuring efficient, reliable and fair-priced arrangements for all our clients. Our infrastructure, based on multiple global distribution system (GDS) hooked up to dedicated Abacus, Galileo and Amadeus, as well as high speed two DSL Internet access enables us to correspond all required travel details with our clients regardless of whether or not they are in Islamabad. we often make reservations and deliver tickets without our clients having to come to our office. However clients may choose to meet personally with our travel consultants to arrange their plans. Recognizing that clients, travel plans change during their journey, our service includes communicating with the client via email and facilitating any required reservation change at a moment notice. Often, the client can end up spending valuable time trying to contact various airlines in the event that they need to make changes to their return flights. In this case, the cheapest ticket becomes worthless when a client cannot get in touch with his agent. At REHMAN TRAVELS & TOURS, unlike other commission based agents we believe our job is not done simply when a ticket has been delivered. The majority of travels agencies in Pakistan rely simply on their “commission discount” to obtain business. REHMAN TRAVELS & TOURS believe that simply offering the highest discount to the client is a short-term solution. Instead, we rely primarily on quality service to obtain business. We do however; fully understand that companies as well as individuals are very cost-conscious. While we will not guarantee having the lowest or cheapest quotations, we will provide ones that are competitive and fair, and are based on the most cost-effective and economic routing available for the required itinerary. Agents that solely rely on discounting their commission have to cut costs elsewhere (mainly in human resources and infrastructure) which thereby affects their service. It is our mission never to sacrifice service for a saving of a few percent commissions, which in many times amounts only to a couple of hundred rupees. In the last 15 years, we have worked hard to build a reputation based on fair pricing and superior service.

COMPANY OBJECTIVES
To provide immediate response to any inquiries/reservations around the clock. To ensure easy access to travel information. To guarantee competitive fares. To cater to the specific needs of clients, from the single leisure traveler to the business travel from multinational companies. To ensure quality service at all times by offering multiple itineraries with various costs alternatives. Hotel reservation and visa assistance around the world. Ticket Delivery up to your Door step.

COMPANY SERVICES
Airline reservation and ticketing International Domestic Hotel & Car Rental Reservations Quotations and reservations for hotel and car rental are provided in all major cities instantly though one of our GDS. We have long –standing established relationships with major hotels across Pakistan, and are able to secure extremely competitive corporate rates.

WORDL WIDE TOURISM
We can arrange world wide Tourism as well as domestic Tourism also.

TICKET DELIVERY
Delivery of Tickets Hotel vouchers etc, can be arranged within 1 hour anytime during the day, workdays and holidays in Islamabad, Karachi, Lahore and Peshawar. Additionally, we can arrange prepaid e-tickets anywhere in the world.

EMERGENCY EVACUATION
In light of previous events in the country and the region, REHMAN TRAVELS & TOURS recognizes the need for contingency plans for expatriates living and working in Pakistan. With a 24 hour services experienced handling the evacuation of 40 expatriate families (over 120 Passengers) to multiple destinations all over the world within 48 hours of notice.

VISA FACILITY
Perhaps one of the most important services REHMAN TRAVELS & TOURS can offer is that of the visa facility. The company has designated a former ministry of Interior employee to handle all the visa/ immigration cases of its clients. On exclusive contract, the company can handle all arrangements for the provision of necessary documents, most importantly in the following. Multiple entry visas (business work or visit) Visit visas converted to work or business visas Granting of visa extensions, police clearances and exit permits. Furthermore, in case of emergencies, arrangements can Made for temporary entry visas upon arrival in Islamabad.

CREDIT FACILITY
Terms of payment to be made based on a contractual basis with the client. Protocol Services based on security clearances and security policies from the Ministry of Defense. I. Lost Baggage Assistance* REHMAN TRAVELS & TOURS provides assistance in filling and follow up of lost Baggage complaints. J. Aircraft charter The office can arrange to charter 4-10 seater planes for Any domestic routes, especially for cases of emergencies, E.g. people who need to be med-evacuated. Additional services Reconfirmation and revalidation of airline tickets, Re-issued tickets which are returned as result of Changed routing or fare structures and printed Itineraries showing complete information on status Of reservation on all carriers and hotels. Timely notification to traveler or contact person of Airport closing, cancellations or delays in flights, Trains, busses or voyage and obtain any Reimbursement which may be due on account of Cancelled or reissued reservations and /or tickets. Assistance in proceeding upgrades/awarded Tickets for passengers holding frequent flyer Accounts.

COMMUNICATION
REHMAN TRAVELS & TOURS underscores the importance of immediate communication during work hours as well as during weekends and holidays: MD: +92 333 5169763 Ph: (51) 2273393 \| 2273293 \| 2826303 Direct: 2276767 UAN : +92 (51) 111 786 785 Fax : +92 (51) 282 1547 Email : md@rehmantravels.com company: rehmantravels@gmail.com Website : www.rehmantravels.com
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